Director of Operations Admissions

Bemidji State University (BSU) invites applicants to join our team as a Director of Operations Admissions. The Director of Operations leads and supervises the management of student admissions records and operational procedures that support the application and enrollment processes for undergraduate and graduate students. This position directly oversees the Application Processing team and ensures compliance with institutional, Minnesota State system, and federal policies. The Director serves as a subject-matter expert in admissions operations and acts as a cross-functional liaison between Admissions and key campus stakeholders, including Information Technology, Academic Affairs, and Enrollment Management. The role prioritizes process efficiency, data integrity, and student-centered experience. A strong commitment to diversity, outstanding organizational skills, and the ability to lead the operational execution of the admissions process are essential.
 
This position plays a critical role in Admissions leadership, ensuring operational excellence and compliance within a fast-evolving higher education landscape. While maintaining core oversight of admissions processing, this role collaborates with IT on systems and reporting, ensuring the Director of Operations remains focused on strategic leadership, policy, and student success. 
 
Responsibilities of the Director of Operations include:  

• Lead and administer the functions of the Admissions Operations Staff. (70%)
  • Implementing, managing, leading and developing application processing procedures.
  • Supervising and leading all application processing, ensuring timely and accurate handling of all admissions applications and admissions materials.
  • Coordinating the implementation of statewide initiatives such as MN State’s Direct Admissions process.
  • Collaborating with IT and The Customer Relationship Management (CRM) Analyst to ensure efficient admission processes and data workflows within Slate.
  • Collaborating with Associate Director of Admissions and Assistant Director of Graduate Admissions to identify and evaluate best practices in admissions at BSU. 

• Data Management. (30%)
  • Overseeing admissions reporting and data needs in coordination with the CRM Analyst and IT support.
  • Reviewing, analyzing, and interpreting application and enrollment data to information strategic decision-making across Enrollment Management. 

• Master’s degree in a related field plus three (3) years of advanced professional experience, OR Bachelor’s degree plus four (4) years of advanced professional experience, OR an equivalent combination of post-secondary training, education, and/or advanced professional experience.
• A working knowledge of database management and CRM’s.
• Knowledge of relevant computer hardware and software applications, preferably to include MS Office, including Word, Excel, Access, PowerPoint, Publisher and Outlook. 

• Three (3) years of professional experience in collegiate admissions.
• Experience with Integrated Statewide Records System (ISRS), Perceptive Content, and Minnesota State System Policies and Procedures.
• A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism.
• Experience supervising or mentoring professional and student staff in a higher education setting.

TO APPLY:
External Applicants: Apply for Vacancy Posting JR0000002864, on our career site: https://mn.gov/mmb/careers/search-for-jobs/ or at https://minnstate.wd1.myworkdayjobs.com/Minnesota_State_Careers/job/Bemidji/Director-of-Ops-Admissions_JR0000002864.

Internal Applicants: All current employees will need to log in to the career site in Workday to apply for the position. Employees will search for “Browse Jobs – Employees” in Workday via the search bar at the top to view open positions.

If you have any questions, please contact Mary Miller at mary.miller@bemidjistate.edu